Woodland Hills Urgent Care Center
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Urgent Care Center FAQS

 

1. Are you a “regular” doctor’s office?
Yes. Doctor Boris and Sofia Vaisman see patients Monday-Friday primarily by appointment. Times are set aside to see patients with urgent needs on a first come first serve basis.

2. What are your hours?

We are open 9-6 Monday through Friday

3. Do you accept my insurance?
We accept most insurance plans including: Medicare, PPO’s, HMO’s and cash. There are some exceptions. Please feel free to call the office for details.

4. What if you are not in my network?
We have agreements with most major insurance carriers. If you are currently assigned to another physician and would like to see Dr. Vaisman, you can call your insurance carrier and asked to be reassigned.

5. What am I required to pay?
At the time of service, you will be required to pay your co-pay as it is designated by your insurance. As with any visit to any physician, upon receipt of t your explanation of benefits (EOB) from your insurance carrier, you may also be required to pay your deductible or any co-insurance that is determined to be the patient responsibility by your insurance provider.

6. What forms of payments do you accept?
We accept Visa, MasterCard or cash. No checks please.

7. How long should it take for a referral to come to me after I have seen the doctor?

A referral usually is mailed from your HMO group and takes 3-5 business days.

8. What do I do if I am running out of my medication and need a refill?
It may be time to schedule a follow up and see the doctor. If you are not sure please have your pharmacy fax a refill request to the office for the doctors to review. They will refill it if they feel it is appropriate. The fax number is 818.225.8646.
 

 

Family Doctor Locations

 

Woodland Hills Urgent Care Center 22600 Ventura Boulevard

Woodland Hills, CA 91364-1430

(818) 225-1255‎

 

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Woodland Hills Urgent Care Center about Woodland Hills Urgent Care Center family medicine faqs Woodland Hills Urgent Care Center products Family Doctor Locations Woodland Hills Urgent Care Center Press Contact Woodland Hills Urgent Care Center

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